Frequently Asked Questions
Can I change my order the day before pick-up?
No, orders cannot be changed less than 72 hours before the scheduled date of pickup or delivery.
Can I get fruit fillings for cakes?
How much notice is required for a cake design?
Do you make wedding cakes?
Do you provide cake toppers?
No, we do not provide non-edible cake toppers. Customers may provide their own cake toppers to be used for their order.
I have a unique design for my order, how do I share this?
Please email the design and any additional information about the order to firstname.lastname@example.org. We will review the details and provide a quote for your order.
I don’t see the cake flavor I want listed. Can you make a special flavor?
Yes, we can accommodate most special flavor requests, but please note there will be an additional fee applied. Please allow at least a 2 week notice for any special flavor requests.
Do you offer sugar free products?
Yes, sugar free products are available as a custom order. Please allow at least 72 hour notice for all sugar free requests.
Do I need to refrigerate the cake?
Most standard buttercream cakes do not need to be refrigerated unless it has a fruit filling. Cakes with whipped cream & cream cheese icing MUST be refrigerated until served. Do not leave any cake in the car or outside for a prolonged time during warm weather months.
Can I display my cake outside for a long period of time in the warmer months?
We recommend keeping the cake refrigerated until you are ready to serve at an outside event. You should not display ANY cake in direct sunlight.
Cake delivery and Travel
Do you deliver cakes?
How do you recommend traveling with a cake?
Donations and Wholesale Opportunities
I have a business and would like to carry your products in our store(s)?
Do you provide donations to organizations?
Does food coloring have an after taste?
Do you make everything in your on-site?
Do you use any cake mixes?
Our products (cakes and buttercream) are made with all fresh ingrediencts, no preservatives.